Knowledgebase
How to install and use the cobas app
You can download and use the cobas app following this steps:1. Download the app from playstore 2. For first timers please click forget password and forget pin (To get the password and pin...
How long do I have to wait to apply for a new loan?
You can renew your loan immediately after you finish payment on the existing one.
No, but you can apply for another as soon as you finish repayment on your current loan.
Can I change my mode of payment from direct debit to cheques?
Yes, you can. You will need to visit our Head Office No. 26 Omenta Street Orerokpe, Delta State Nigeria to issue the cheques and give an instruction to stop the direct debit on your...
My salary will not be paid on the date given what do I do?
If you find out that you cannot make an upcoming payment, call 090-2249-1823 or send a mail to business@cobas.ng 72 hours before your due date to inform us.
Can I make a part payment before my loan repayment date?
Yes.
Can I have more than one loan running at the same time?
No, you can only access one loan at a time.
How do I get confirmation that my loan has been approved?
You will be contacted by one of our relationship officer. Also an email will be sent to you with details of your loan status.
Are there any hidden charges on your loan?
There are no hidden charges however out Management fees, insurance fees and VAT makes up to 5.00 % of the principal and has been included in the repayment amount.
Who do I contact for further enquiries?
Kindly visit the nearest Cobas Capital Limited branch or go through the Frequently Asked Questions (FAQs) on our support page to gather more information about us and about our...
Can I request for POS / WEB limit increase on my ATM Card?
Yes. Kindly contact us through any of the avenues below.
How can I enable SMS Alert on my account?
To enable SMS alert, contact us via any of the avenues below with your valid Cobas account username.
Is your interest a flat rate or on a reducing balance?
Our interest rate is a flat rate charged monthly.
Does Cobas Capital require credit check?
No.
Do I need to come to the branch to apply for a loan?
No, your application can be made via our secure online portal or call 090-2246-1823 to speak to a Relationship officer.
Do I have to be in a paid employment to get your loans?
No, we have different loan packages to suit customers in paid employment and SMEs as long as you have a verifiable monthly income source(s).
Does CobasCapital issue ATM card?
YES....powered by our partner bank, Wema Bank Plc
Our minimum loan is NGN10,000.00 and the limit for a new customer is NGN10,000.00 while existing customers are up to NGN1,000,000.00. It also depends on the borrower's ability to repay...